1. Privacy Statement
Beautifuldove Limited is responsible for the personal data that you share with us. When we say “Beautifuldove”, “Beautifuldove.com”, “us”, “our” or “we”, this is who we are referring to. Beautifuldove Ltd. is the “data controller” for the purposes of applicable data protection laws.
OUR PRIVACY PROMISE
1) We respect your privacy and your choices.
2) We make sure that privacy and security are embedded in everything we do.
3) We will not send you marketing communications unless you have asked us to. You can change your mind at any time.
4) We will never sell your personal data.
5) We are committed to keeping your personal data safe and secure. This includes only working with trusted partners.
6) We are committed to being open and transparent about how we use your personal data.
7) We will not use your personal data in ways that we have not told you about.
8) We respect your rights, and will always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.
2. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account (link to the My Account) area of the website. Beautifuldove Ltd reserves the right to refuse access to the website, terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
3. Data Protection
Beautifuldove Ltd is registered data controller under the Data Protection Act 1998. We never make your personal information available to other companies for marketing purposes other than for the marketing of Beautifuldove products and services.
4. Personal Information
We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. Your personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and you will notify us immediately of any changes to the Personal Information by contacting us at Customer Support (link). You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not register with us.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:
5. Processing your order
For statistical purposes to improve this website and its services to you.
To serve website content to you.
To administer this website
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so. Questions regarding this Policy should be directed to us at at the email address: email@example.com
6. How we protect your information
Our sites use up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software. We may vary this in the future if we feel you will benefit from greater security whilst using our sites.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our sites.
You have following rights relating to your personal information:
The right to be informed about how your personal information is being used (like this notice!)
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through My Account
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to stop direct marketing messages, which you can do through My Account, and to withdraw consent for other consent-based processing at any time
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
If you need more information or if you want to request any from the above please e-mail firstname.lastname@example.org
8. DISCLOSURE OF YOUR PERSONAL INFORMATION
Beautifuldove.com requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
However, our sites may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we don’t accept any responsibility or liability for these policies. Please check these websites’ privacy policies before you submit any personal information to them.
We could share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
Companies that do things to get your purchases to you, such as payment service providers, warehouses, postal/delivery services, and delivery companies.
Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business.
Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud.
Third parties that assist and help us in providing IT services, such as platform providers, hosting services, maintenance and support on our databases as well as on our software and applications;
Companies approved by you, such as social media sites (if you choose to link your accounts to us), Marketplace sellers where you place an order, and PayPal where you choose to use their payment service.
We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
The legal basis for this sharing is our legitimate interests – to improve our products and services; better engage with you; prevent fraud; secure our tools and design new features; and use appropriate suppliers.
9. What are cookies?
10. Can I opt out of cookies?
You can opt-out of this at any time by clicking on the pop-up’s. If you choose to opt-out, a ‘cookie’ will be placed on your computer to indicate that no information is to be collected by us about you, although this will not prevent ads or pop-ups on your computer by other companies. Please note that you would need to repeat this process for each browser and computer that you use. If you delete an opt-out ‘cookie’, you would need to repeat the process again to express your preference.
Both Beautifuldove and supplier cookies do not store any personal information relating to you or your credit cards.
11. Preventing Online Fraud
If you are using a public or shared computer terminal, we strongly recommend that you do not select “Save My Credit Card Information”. You should only ever select this if your PC is used only by you.
Please be advised that any order that is flagged in our system as a high risk transaction will be temporarily held and additional information requested.
You will be asked to provide documents as proof of your identity and billing address i.e. utility bills, bank statement, drivers license etc..
High risk transactions may include orders with:
High order value
Different billing and shipping address
Unconfirmed address details in Paypal transaction
Goods cannot be dispatched until the requested information is received either by fax or by email.
You will always be notified by email should your order be flagged up on our system to request the above.
Beautifuldove may at any time terminate or suspend any part of the service without notice to you.